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Complete Care at Milford Manor is a association or organization in West Milford, NJ. Open: Mon–Sun Open 24 hours. Phone: (973) 697-5640. Average rating is 4.5 stars from 152 reviews. Website: https://ccmilfordmanor.com/.
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A stylish waiting area with comfortable seating and decorative elements. — Complete Care at Milford Manor
4.5 152 reviews Today Open 24 hours

Compassionate Care Where Family Feels at Home

Skilled nursing and rehabilitation services rooted in genuine personal attention, right in West Milford, NJ.

About Us

At Complete Care at Milford Manor, residents are known by name, not room number. Families who entrust a loved one here consistently note the same thing in their reviews: the staff don't just perform care, they deliver it with warmth. Staff members like Alison, Kamina, Carol, and Katie are called out by name in heartfelt testimonials, the kind of recognition that only happens when caregivers treat residents like people who matter.

Located at 69 Maple Road in the quiet, wooded community of West Milford, NJ, Milford Manor draws residents from across Passaic County who are looking for skilled nursing, short-term rehabilitation, or long-term residential care in a setting that feels more like home than a facility. The surrounding area, with its lakes and tree-lined roads, sets a calming backdrop that complements the care happening inside.

With a 4.5-star rating backed by over 150 reviews, this isn't a reputation built on marketing. It's built one resident at a time, one family at a time, by a team that shows up every shift ready to go above and beyond.

What We Offer

Complete Care at Milford Manor provides a full continuum of services designed to meet residents wherever they are in their health journey. Short-term rehabilitation following surgery, a hospital stay, or an acute illness is supported by skilled therapy teams working toward real, measurable recovery goals. Long-term care residents receive around-the-clock nursing support in a structured but comfortable environment.

The facility also offers skilled nursing care for complex medical needs, including wound care, IV therapy, medication management, and chronic disease monitoring. Restorative programs help residents maintain function and independence as long as possible. Family members are welcomed as partners in care, not visitors to be managed.

Social programming, nutritious meals, and attentive daily personal care round out the experience, ensuring that residents have both their medical and quality-of-life needs addressed under one roof.

Why Choose Us

Named caregivers praised by families in reviews, a sign of genuine, personal staff-to-resident relationships.
4.5-star rating across 152 reviews reflects consistent, trustworthy care over time.
Short-term rehabilitation and long-term care available under one roof, reducing the need for transfers.
Staff trained to respond quickly when residents become suddenly ill, as noted directly by grateful families.
Set in the peaceful, wooded community of West Milford, offering a calm environment that supports healing.
Family members treated as true partners in care, kept informed and involved at every stage.

Gallery

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What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

Click to Rate & Review This Business ✍️
⭐⭐⭐⭐⭐
3 months ago
"My uncle has been a resident at Milford Manor for several months, and we couldn’t be more grateful for the care he receives. The staff consistently go above and beyond to make sure residents are comfortable, respected, and well cared for. My uncle Ed wants to especially thank to outstanding rehab team physical and occupational therapists wonderful Agnes , Mary, Lindsay, Micheala, fantastic therapists they will get you moving and get you back to health.. and all other therapists as well. Amazing nurses and CNA’s Megan, Juliet, Anissa - their compassion and dedication make such a difference in the residents’ lives.. Kathy from housekeeping for her friendliness and the pride she takes in everything spotless. My uncle always speaks highly of them and appreciates how they treat him with genuine warmth and respect. Thank you to everyone at Complete Care Milford Manor for making such a positive difference in his life."
— Matthew Paz
⭐⭐⭐⭐⭐
4 months ago
"Patricia V 9:23 AM (7 hours ago) Good Morning, I am writing to you to let you know how helpful and caring both Alison and Kamina were to my father when he became suddenly ill and needed to go to the hospital two weeks ago. Alison kept me informed and Kamina made sure that my father, Frank got to the hospital quickly. He was experiencing a GI Tract bleed and required 5 transfusions within a 24 hour period. My family is so grateful for the care and concern that Milford Manor staff has for our father. I wanted to highlight the excellent work that your staff is doing on a daily basis. Thank you, Patty Vandigriff (daughter)"
— Patricia V
⭐⭐⭐⭐⭐
2 months ago
"Carol and her daughter Katie are two of the CNAs my mother could ask for. They take such good care of her as do all the nurses. She is very happy at Milford Manor"
— Pegeen Michaels
⭐⭐⭐⭐⭐
a month ago
"My brother is a resident of Comfort Care at Milford Manor. It has been about 4 months now, and I couldn’t be any happier with his care! The staff is wonderful! I visit often and am never disappointed. One thing that really makes me smile is the way the staff engages in a kind and thoughtful manner with the residents!"
— Jeanne Hantson
⭐⭐⭐⭐⭐
3 months ago
"Our family experience with this facility for elder care has been a positive one. The staff have ALL been friendly , kind, responsive, professional , caring , engaging and supportive for the patients and their family .The rooms are spacious, clean with large windows , sunlight and nice views of the outside , birds &trees which makes a positive difference in the healing process for the patients time there ."
— Theresa Scelfo

Frequently Asked Questions

What types of care does Complete Care at Milford Manor offer?

The facility provides short-term rehabilitation, long-term skilled nursing care, and restorative care programs. Services include physical, occupational, and speech therapy alongside 24-hour nursing support for complex medical needs.

How do I start the admissions process?

You can visit the facility's website at ccmilfordmanor.com to begin the inquiry process. Admissions staff can walk you through insurance coverage, availability, and what to expect during the transition.

Does Milford Manor accept Medicare and Medicaid?

Most skilled nursing facilities of this type accept Medicare for short-term rehabilitation stays and Medicaid for long-term care. Contact the admissions team directly to confirm current accepted insurance plans.

Can family members visit residents?

Yes. Family involvement is encouraged at Milford Manor. Families are treated as partners in the care process and are kept informed about their loved one's progress and daily wellbeing.

What makes the staff at Milford Manor stand out?

Reviewers consistently mention staff by name, including CNAs and nurses who go above and beyond during difficult moments. That level of personal recognition is a strong indicator of a team genuinely invested in resident care.

Where is Complete Care at Milford Manor located?

The facility is located at 69 Maple Road, West Milford, NJ 07480, in a quiet, wooded area of Passaic County. It serves residents from throughout the surrounding region.

Is Milford Manor suitable for someone who needs care after a sudden illness?

Yes. The facility has been specifically praised by families whose loved ones needed urgent, responsive care following a sudden illness. The nursing team is equipped to handle acute transitions from hospital to skilled nursing care.

Hours of Operation

Open Now · Open 24 hours
Monday Open 24 hours
Tuesday Today Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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